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Leadership
Added by Craig Steel
10 tips to improving your team’s engagement

Staff engagement is the key to organisational success because it governs discretionary effort.

Building site workers around table looking at plans

Staff engagement is the key to organisational success because it governs discretionary effort. To maximise your people’s engagement, consider these tips:

  1. Relevance: The more relevant your people feel they are, the more they will engage. To increase their relevance, involve them in improvements you want to make to the business not just those you want them to make in their roles.
  2. Respect: Treat your people as an equal not according to their position in the structure.
  3. Acknowledgement: Acknowledging people for ‘who’ they are over and above ‘what’ they produce says they matter as a person not just as a member of staff.
  4. Challenge don’t judge: People love to be challenged but resent being judged. The more you challenge your people, the more confident they will become. Failing to challenge them however suggests you don’t believe in them.
  5. Motivate: Giving people a reason to want to improve is critical to your organisation’s advancement. If your people can see the correlation between their progress and the organisation’s success, improving their performance will be natural.
  6. Being Better: Because your organisation’s success is a consequence of your people, encouraging them to work on themselves is vital. To demonstrate its importance to the company, show them how it will help your stakeholders over and above you as their boss.
  7. Attitude: Remind people that they can always achieve more because they can always become more.
  8. Commitment: Demonstrating your commitment towards your customers will encourage your people to do the same. Criticising them on the other hand creates apathy and neglect.  
  9. Recognition: Recognising people for a job well done is more than a professional courtesy. It says they matter to the business and that if it wasn’t for them, the success the organisation seeks wouldn’t happen.
  10. Seek Feedback: Asking your people what they think or how you can improve the business reminds them they’ve got more to offer and the goods to help it prosper.

Remember too that people’s engagement is a consequence of the leadership they receive, not a reflection of their personality. If you want your people to excel, improving your leadership is the answer.

 

 

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